Contact+FAQ

RETURN POLICY

AT THIS TIME ALL SALES ARE FINAL.
WE ARE CONSTANTLY ENDEAVORING TO IMPROVE OUR SERVICE AND AVAILABLE STOCK, BUT AT THIS TIME, DUE TO THE FINALITY OF YOUR PURCHASE, WE STRONGLY ENCOURAGE YOU TO EMAIL US AT together@haveanicedave.com WITH ANY PRIOR QUESTIONS OR CONCERNS. WE ALSO STRONGLY SUGGEST YOU PRECISELY NOTE MEASUREMENTS AND SCALE OF ALL PRODUCTS BEFORE PURCHASING.

IN THE EVENT OF A DEFECT, PLEASE EMAIL US AT together@haveanicedave.com WITHIN 48 HOURS OF RECEIVING YOUR PURCHASE.

SHIPPING

AFTER YOU PLACE AN ORDER YOU WILL RECEIVE AN ORDER CONFIRMATION EMAIL.  ONCE YOUR ORDER HAS BEEN PROCESSED YOU WILL RECEIVE AN EMAIL WITH TRACKING INFORMATION FOR YOUR ORDER.  ALL ORDERS ARE SHIPPED VIA USPS. AFTER DELIVERY TO THE SHIPPING ADDRESS INDICATED ON YOUR ORDER, Have a nice dave CANNOT BE HELD RESPONSIBLE FOR LOST OR STOLEN PACKAGES.

INTERNATIONAL SHIPPING IS NOT INCLUSIVE OF DUTIES AND TAXES. CUSTOMERS ARE RESPONSIBLE FOR ANY CUSTOMS FEES, DUTIES, OR TAXES THAT MAY APPLY UPON DELIVERY. A TRACKING LINK DIRECTING YOU TO THE SHIPPER’S PORTAL WILL BE SENT TO YOU VIA EMAIL ONCE YOUR ORDER HAS SHIPPED.

ORDERS PLACED BEFORE 1:00PM (PT) WILL BE SHIPPED OUT WITHIN 3 TO 4 BUSINESS DAYS, REGARDLESS OF SHIPPING SPEED SELECTED. PROCESSING TIMES DO NOT INCLUDE WEEKENDS OR U.S. FEDERAL HOLIDAYS.

CART

PRODUCTS ON WWW.haveanicedave.COM ARE SOLD ON A FIRST COME, FIRST SERVED BASIS. WHILE YOU ARE IN THE PROCESS OF CHECKING OUT, YOU MAY RECEIVE A “SOLD OUT” NOTIFICATION IN THE EVENT ANOTHER CUSTOMER HAS COMPLETED THE PURCHASE OF THE LAST AVAILABLE ITEM. 

YOUR ITEM IS NOT RESERVED ONCE YOU ADD TO CART. ONCE YOU BEGIN THE CHECKOUT PROCESS, THE ITEM WILL BE RESERVED FOR 5 MINUTES TO ALLOW YOU TO COMPLETE YOUR PURCHASE.

SOLD OUT

WHILE WE ENDEAVOR TO MAKE STOCK AVAILABLE TO ALL OF OUR CUSTOMERS, THE NATURE OF OUR ONE OF A KIND PRODUCTS MEANS STYLES AND WORKS ARE NOT READILY AVAILABLE. PLEASE EMAIL US AT together@haveanicedave.com REGARDING OUR WAITING LIST FOR SPECIFIC PIECES, STYLES, AND SIZES.

PAYMENT

ALL PAYMENTS MADE ON WWW.haveanicedave.COM ARE SECURE. ALL TRANSACTIONS ARE IN US DOLLARS. WE ACCEPT PAYPAL, AMERICAN EXPRESS, VISA AND MASTERCARD. PAYMENT VIA BANK TRANSFER, CHECK OR COD ARE NOT ACCEPTED. 

PRODUCT CARE

ALL have a nice dave GOODS ARE MADE WITH FINE, HIGH QUALITY MATERIALS. FOR ADVICE ON TEXTILE GENERAL MAINTENANCE AND CARE, THE BEST OPTION IS TO TAKE YOUR PURCHASE TO A TRUSTED DRY CLEANING SHOP. 

GUARANTEE

ALL have a nice dave GOODS ARE MADE WITH 100% PURE LOVE.  

CONTACT

FOR GENERAL CUSTOMER SERVICE INQUIRIES, PLEASE EMAIL US AT together@haveanicedave.com.